使用芙蓉艾草皂后，脸部有刺痛、粗糙感，是不适合我的肤质吗？
After using the Hibiscus and Mugwort soap, my face feels stinging and rough; is it unsuitable for my skin type?
每个人的肤质、皮肤状态，以及对不同配方的适应情况都不一样，因此即使同样是艾草手工皂，使用感受也可能有所不同。
Everyone’s skin type, current skin condition, and response to different formulations can vary, so even two mugwort handmade soaps may feel different on the skin.
如果皮肤当下比较干燥、敏感，或表面有细小龟裂、抓痕或受刺激的部位，接触清水或清洁产品时，都可能暂时出现刺痛或不适感。
If your skin is currently dry or sensitive, or has tiny cracks, scratches, or irritated areas, even contact with water or cleansing products may temporarily cause a stinging or uncomfortable sensation.
建議您：
We recommend that you:
建议使用时以温水清洁即可，避免水温过高，也不要用力搓洗脸部。
It is recommended to cleanse with warm water when using, avoid water temperature that is too high, and do not scrub the face too hard.
将手工皂搓出泡沫后，用泡沫轻轻带过肌肤，再彻底冲洗干净即可。
Lather the handmade soap, gently sweep the foam over your skin, and then rinse thoroughly.
如果洗脸后出现短暂刺痛感，大约10至20分钟后会慢慢消失，不需要太过担心。
If you experience a brief stinging sensation after washing your face that gradually fades within about 10 to 20 minutes, there is no need to worry too much.
洗后摸起来粗粗的感觉，也可能与水温过热、过度搓揉、清洁后水分流失，或肌肤角质正在代谢有关。
Work the handmade soap into a lather, gently sweep the foam over your skin, and then rinse thoroughly.
焱芝手工皂采用高级植物油脂制作，并经过完整皂化与冷制熟成，希望让每天的清洁回归简单，减少接触不必要的清洁添加物。
Yanzhi handmade soaps are crafted from premium plant-based oils and undergo a complete saponification and cold-process curing period, aiming to simplify daily cleansing and minimize exposure to unnecessary additives.
我们不添加人工香精、人工色素、防腐剂、抗菌剂及额外合成界面活性剂，并保留皂化过程中自然生成的甘油。
We do not add artificial fragrances, artificial colours, preservatives, antibacterial agents, or additional synthetic surfactants, while retaining the glycerin naturally produced during the saponification process.
在肌肤粗粗的地方，再涂抹御真橄榄马赛皂或玉容精华皂液（一天可以涂抹多次，不用洗掉）加强保湿及代谢。
For areas of rough skin, apply Yuzhen Olive Marseille Soap or Yurong Essence Soap Liquid (this can be applied multiple times a day without rinsing off) to boost hydration and promote skin turnover.
请问这样的刺痛、泛红或瘙痒，以后会慢慢减少吗？
Will the stinging, redness, or itching gradually decrease over time?
如果不适主要来自皮肤当下较干燥、细小龟裂或暂时受到刺激，当皮肤状态逐渐稳定后，这些感觉有可能随之减轻。
If the discomfort is mainly related to temporary dryness, tiny cracks, or irritation, these sensations may lessen as the skin condition gradually stabilises.
焱芝想和您分享
A Note from Yanz
我们一直相信，好的清洁不是加入越多东西越好，而是尽可能把每天接触皮肤的清洁变得简单。
At Yanz, we believe that good cleansing is not about adding more ingredients, but about keeping what touches your skin every day as simple as possible.
因此我们认真选择制作手工皂的植物油脂，并坚持完整皂化、冷制熟成，让一块皂好好完成它最基本也最重要的工作—清洁。
That is why we carefully select the plant-based oils used in our handmade soaps and allow them to undergo complete saponification and cold-process curing, so each bar can simply do what it is meant to do — cleanse.
选择适合自己的水温、清洁频率与产品，比勉强让皮肤“适应”更加重要。
Choosing the right water temperature, cleansing frequency, and product for your skin is more important than forcing your skin to “adapt.”
如果使用过程中有任何疑问，也欢迎随时告诉我们您的实际感受，我们会陪您一起找出更适合您的使用方式。
If you have any questions while using our products, please feel free to share your experience with us. We will be happy to help you find a cleansing routine that suits you better.
感谢您愿意把自己和妈妈实际使用后的感受告诉我们，也谢谢您愿意进一步了解焱芝的做皂理念。
Thank you for sharing both your own and your mother’s actual experiences with us, and for taking the time to learn more about Yanz’s soap-making philosophy.
祝福您与家人每天健康、平安。
Wishing you and your family health and peace every day.